delivery & returns
Because your design is made to order, sammyeve regrets that no refunds can be made. Returns are not accepted without prior agreement and returns will only be accepted if damaged goods have been logged upon receipt. On receipt of the returned item we will print a duplicate item and have that delivered to the same address. Orders must be paid for in advance of any design work being undertaken. If a design proof has been created but the physical artwork has not yet been produced then a 50% refund may be offered, if you wish to cancel your order. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.